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HMRC launch tracker - Where's my reply?

HMRC have announced the introduction of a new tracker service.

Agents, employees and those paying tax on company pensions through PAYE can use a new tracker to find out when to expect to receive a reply to their enquiry from HMRC.

HMRC advise:

'If you're an employee or you pay tax on a company pension through PAYE (Pay As You Earn - the system used by employers and pension providers to deduct tax from your wages or pension), you can use the tracker to check how long it will take HMRC to:

  • pay your income tax refund
  • reply to your general income tax enquiry
  • provide a copy of individual information, such as your tax code or pay and tax details
  • send you HMRC forms or stationery.'

'If you're an agent, you can also check how long it will take HMRC to:

  • register you as an agent to use HMRC Online Services
  • process an application for authority to act on behalf of a client
  • amend your agent details.'

Internet link: HMRC Where's my reply?

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